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About Bryer

Web Order Return Policy

The Bryer Company is committed to your total satisfaction. If for any reason you are not satisfied, returns are accepted for a full refund, excluding shipping costs, within 90 days of order date. All returns must be received in new, or like new, condition. All returns must contain a valid Bryer Returned Goods Authorization (RGA) number. To obtain an RGA number please contact The Bryer Company at sales@thebryercompany.com or (888)462-7937. Unless defective, returns are not accepted on any item that has been painted or customized in any way, including all painted fasteners.

This return policy applies only to orders placed for metal roof and building accessories through The Bryer Company’s online marketplace. Please contact us for returns on orders placed through other avenues (phone, fax, email, verbal, etc.).